Sales & Contracting Manager Assistant

E-commerce Optimization and Digital Strategy:

• Assist in managing the hotel’s digital presence on various platforms, continuously monitoring and updating our strategies to stay competitive.
• Implement and regularly update promotional strategies and rate plans to optimize revenue and occupancy.
• Monitor the effectiveness of new technologies and partnerships, adjusting our e-commerce strategies as necessary.
• Proficiency in Webhotelier and PrimalRES preferred for optimizing online booking platforms.

Sales Support and Strategic Analysis:

• Assist with and monitor the execution of digital marketing campaigns, ensuring they align with our brand’s objectives and seasonal opportunities.
• Continuously update our approach based on detailed analysis of market trends and guest feedback to improve overall sales strategies.
• Proficiency in Microsoft Office and Protel is required for analyzing data and managing sales records effectively.

Operational Efficiency and Process Improvement:

• Assist in coordinating interdepartmental activities, ensuring smooth operations for all booking processes, and regularly updating procedures to enhance efficiency.
• Monitor and regularly refine sales and booking operations processes to ensure they remain efficient and accurate.

Client Relations and Communication:

• Regularly assist with and monitor client communications, updating our strategies to improve relationship management and customer satisfaction.
• Handle group requests, ensure timely follow-up on inquiries and maintain ongoing relationships to foster repeat business and client loyalty.

Additional Responsibilities:

• Perform other related duties as required, adapting to the evolving business needs of the hotel and reflecting the latest industry best practices.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field.
• Demonstrated experience in sales, contracting, marketing, or e-commerce, preferably in the hospitality or tourism industry.
• Required proficiency in Microsoft Office for organizational and analytical tasks.
• Preferred knowledge of hotel booking systems such as Webhotelier, PrimalRES, and Protel.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal skills, with fluency in both Greek and English.